The student of the 21st century
How can organisations and top managers train their employees to become skilled end-users?
By Professor Mischa Dohler
"...students are leaving secondary and higher education without strong end-user skills…"
Employers and technology developers talk a lot about millennials. They are worried about what they want, what they can do, and whether they can supply the gadgets that the freshest generation of employees need.
But as much as our economy is obsessed with new applications and devices, it fails to adjust its education. Tens of thousands of students are leaving secondary and higher education without strong end-user skills, which means that organisations often waste money on technology that their staff cannot use properly.
Enterprises of all sizes and managers of all departments must draft a program to close the skills gap. Meanwhile, our education system needs a fundamental change.
Professor Mischa Dohler from King’s College London shares his findings about the skills gap and the right strategy.